Terms of Service

These terms govern your use of Doers Movement (the “Service”), operated by Doers Movement (“we”, “us”). By creating an account or using the Service you agree to them. If you are agreeing on behalf of a company, you confirm you have authority to bind it.

1. What the Service does

Doers Movement is a sales workspace for founder-led startups. It helps you define an Ideal Customer Profile (ICP) and its buying personas, qualify companies and contacts against that profile, research accounts, and draft personalised outreach messages using AI. The Service produces drafts and recommendations for your review. It does not send outreach on your behalf.

2. Accounts and teams

You need an account to use the Service. You are responsible for the accuracy of your registration details, for keeping your credentials secure, and for all activity under your account. Accounts belong to a team; team administrators can invite, remove and change the permissions of other members, and can access the team's data. Do not share credentials between people.

3. Your data and who owns it

You keep ownership of everything you put into the Service: your ICP definitions, your prospect lists, your messages and your results. You grant us the limited licence needed to host and process that data to provide the Service, including sending relevant portions to the AI providers described in our Privacy Policy. We do not sell your data, and we do not use your prospect data to train third-party models.

You are responsible for having a lawful basis to upload and process the personal data of the prospects you bring into the Service. For that data you are the controller and we act as your processor. See the Privacy Policy for detail.

4. Acceptable use

You agree not to use the Service to:

• send unsolicited bulk messaging that breaches applicable law in the recipient's jurisdiction, including the GDPR, the ePrivacy Directive and CAN-SPAM;
• process personal data you have no lawful basis to process, or data of a special category (health, biometric, political, and similar);
• impersonate any person or organisation, or misrepresent your affiliation with one;
• scrape, resell or redistribute data obtained through the Service outside your own sales activity;
• reverse engineer the Service, circumvent usage limits, or probe its security without written permission;
• upload malware, or use the Service in a way that degrades it for other customers.

You are solely responsible for the outreach you send. Compliance with anti-spam and data-protection law in the markets you sell into is yours, not ours.

5. AI output

The Service uses large language models to qualify prospects and draft messages. AI output can be wrong, outdated or misleading, and qualification verdicts are judgements rather than facts. Every message and every proposed change is placed in an approval queue for you to review. You must review AI output before acting on it or sending it, and you accept responsibility for anything you approve.

6. Fees, billing and refunds

We do not publish a standard price list. Fees, scope and billing frequency are agreed with each customer individually and set out in the written offer or order form you accept before work begins. That document governs what you pay; nothing on our website is an offer or a quotation. Platform access may be offered free during the early-adopter period; we will give reasonable notice before that changes for existing customers.

Payments are processed by Stripe. Fees are exclusive of VAT and other taxes unless stated otherwise. Where your offer includes a specific performance guarantee, we will honour it on the terms written there. Beyond that, fees already incurred for work delivered are non-refundable. There is no long-term commitment unless your offer says so; you can stop using the Service at any time.

7. Beta status and changes to the Service

The Service is under active development. Features may change, be added or be withdrawn, and some features are described as roadmap items that do not exist yet. Roadmap statements are indications of intent, not contractual commitments. We will not remove a materially important feature you rely on without reasonable notice.

8. Availability

We aim to keep the Service available and to do disruptive maintenance outside European business hours, but we do not offer a contractual uptime guarantee during the early-adopter period. Third-party dependencies (AI providers, enrichment sources, payment processing) can fail in ways outside our control.

9. Our intellectual property

The Service itself, including its software, models, prompts, workflows, design and brand, remains ours. These terms do not transfer any of it to you. Feedback you give us about the Service may be used freely and without obligation.

10. Suspension and termination

You may close your account at any time. We may suspend or terminate access if you materially breach these terms, if your use puts the Service or other customers at risk, or if we are legally required to. Where circumstances allow we will warn you first. On termination we will make your data available for export for a reasonable period, then delete it in line with the Privacy Policy.

11. Liability

To the maximum extent permitted by law, we are not liable for lost profits, lost revenue, lost pipeline, lost data, or indirect or consequential losses arising from your use of the Service. Our total aggregate liability is limited to the fees you paid us in the twelve months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

12. Changes to these terms

We may update these terms. If a change is material we will notify account holders by email or in the product before it takes effect. Continued use after that date means you accept the updated terms.

13. Governing law

These terms are governed by the laws of Romania, and the courts of Romania have exclusive jurisdiction, without prejudice to any mandatory consumer-protection rights you have where you live.

14. Contact

Questions about these terms: george.calcea@cubeo.ai.